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bouncing back from bounce rates

CHALLENGE:

  • The Market Insights and Thought Leadership pages were prominently featured on the homepage, yet were infrequently updated and required extensive back-end work for basic updates.

  • Content descriptions were repetitive and metadata weren’t found in search engines.

  • My weekly Google Analytics reports and our Analytics team showed that institutional investors confused the two pages and bounced between them.

  • Ultimately, they left the site with zero content engagement.

PARTNERS:

  • Global Insights product

  • Analytics

APPROACH AND RESULTS:

  • Simple theme organization: we merged the pages into a single rebranded Market Insights page.

  • This combined page points the audience to a weekly updated library of thought leadership and insights.

  • We added richer visual aesthetic through data visualization (charts, video thumbnails, photos).

  • Repurposed older content as needed to make the new page more engaging.

  • The numbers showed that with a little promotion—a new banner in the homepage carousel—engagement spiked by 15% and bounce rates lowered by 34%.